At SabreStone Primary, we stand behind the quality of our products. If you are not fully satisfied with your purchase, we offer a 30-Day Refund Guarantee under the conditions outlined below.

30-Day Refund Eligibility

Customers may request a refund within 30 days of the delivery date. Requests submitted after 30 days from delivery will not be eligible for a refund.

Product Condition Requirements

To qualify for a return and refund, the product must meet one of the following conditions:

Be in original, unused condition, or

Be lightly used, if applicable to the product

All returned items must be returned in a condition suitable for inspection.

Proof of Purchase

A valid proof of purchase (order confirmation, receipt, or invoice) is required for all refund or return requests.

Return Conditions (Important)

Customers are responsible for return shipping costs

Original shipping fees are non-refundable

Items must be returned to the address provided by our support team

Refunds are issued only after the returned item has been received and inspected

Refund Process

Once we receive and inspect the returned product:

Approved refunds will be issued to the original payment method

Processing times may vary depending on your payment provider

If the returned item does not meet the eligibility or condition requirements, the refund may be denied.

How to Request a Refund or Return

To initiate a return or refund, please contact us with your order details:

📞 Phone: +1 (800) 123-4567
📧 Email: sabrestoneprimary@gmail.com

Our support team will provide return instructions and next steps.

Business Address

SabreStone Primary
350 Northern Blvd, STE 324
Albany, NY